Privacy Policy

Introduction

PH76 ("ph76," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") who access and use the ph76 online gaming platform, including the website at ph76.net and any associated mobile applications (collectively, the "Platform").

This Privacy Policy describes how ph76 collects, uses, stores, discloses, and protects your personal data in connection with your use of the Platform. It has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as other applicable data protection laws and regulations in the Philippines.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions with respect to data privacy matters, this Privacy Policy shall prevail.

Personal Data We Collect

ph76 collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable legal and regulatory obligations. The categories of personal data we collect include:

ph76 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID details), it is handled with heightened security measures.

How We Collect Your Data

ph76 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on the Platform.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud service providers; payment data from payment processors such as GCash, PayMaya, and banking partners including BPI, BDO, and Metrobank.
• Regulatory sources: Information received from regulatory authorities, law enforcement agencies, or other gaming operators in connection with responsible gaming, self-exclusion, or fraud prevention programs.

How We Use Your Personal Data

ph76 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your ph76 player account, including processing your registration, verifying your identity, and managing your account settings.
• Service delivery: To provide you with access to games, process bets, calculate and pay out winnings, and deliver the full range of ph76 gaming services.
• Financial transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods, and to maintain accurate financial records.
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and gaming regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and apply responsible gaming tools and limits in accordance with our Responsible Gaming Policy.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing and promotions: To send you information about ph76 promotions, bonuses, and new games, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the ph76 Platform.

ph76 will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your consent or as otherwise permitted by applicable law.

Legal Basis for Processing

ph76 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary for the performance of the contract between you and ph76 — specifically, to provide you with access to the Platform and gaming services as described in our Terms & Conditions.
• Legal obligation: Processing is necessary for ph76 to comply with applicable legal and regulatory obligations, including AML/KYC requirements, gaming licensing conditions, and tax reporting obligations under Philippine law.
• Legitimate interests: Processing is necessary for ph76's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, security monitoring, and platform analytics, provided that such interests are not overridden by your rights and interests.
• Consent: For processing activities that are not covered by the above bases — in particular, the sending of marketing communications — ph76 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing and Disclosure

ph76 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Service providers: Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on ph76's instructions and in accordance with applicable data protection law.
• Regulatory and law enforcement authorities: Government agencies, regulatory bodies, and law enforcement authorities in the Philippines where disclosure is required by law, court order, or regulatory requirement. This includes disclosures to the Anti-Money Laundering Council (AMLC) and gaming regulatory authorities where applicable.
• Fraud prevention and security: Third-party fraud prevention services and, where necessary, other gaming operators, for the purpose of detecting and preventing fraud, money laundering, and other illegal activity.
• Responsible gaming programs: Where required by applicable gaming regulations, ph76 may share limited data with responsible gaming programs or self-exclusion registries to enforce exclusion requests.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of ph76's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

Cookies and Tracking Technologies

ph76 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: These cookies collect anonymized information about how users interact with the Platform, such as pages visited, time spent, and error messages encountered. This data helps ph76 improve the Platform's performance and user experience.
• Functional cookies: These cookies remember your preferences and settings (such as language and display preferences) to provide a more personalized experience on the Platform.
• Marketing cookies: Where you have consented, these cookies track your activity on the Platform to enable ph76 to deliver relevant promotional content. You may opt out of marketing cookies at any time.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph76 Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

Data Retention

ph76 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with ph76, and for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations and tax laws.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Gaming activity records: Retained for a minimum of three (3) years from the date of the activity, for dispute resolution and regulatory compliance purposes.
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication, for quality assurance and dispute resolution purposes.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, ph76 will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless retention is required for ongoing legal proceedings or regulatory investigations.

Data Security

ph76 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of personal data in transit using Transport Layer Security (TLS) protocols.
• Encryption of sensitive personal data at rest using industry-standard encryption algorithms.
• Access controls limiting access to personal data to authorized ph76 personnel and service providers on a strict need-to-know basis.
• Regular security assessments, vulnerability testing, and penetration testing of the Platform.
• Employee training on data protection obligations and security best practices.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While ph76 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. ph76 cannot guarantee absolute security of your data and encourages you to take steps to protect your own account, including using a strong, unique password and keeping your login credentials confidential.

Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph76:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data ph76 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data ph76 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph76's legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities where ph76 relies on legitimate interests as the legal basis.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ph76 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact ph76's Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy. ph76 will respond to all valid requests within thirty (30) days of receipt, or within such other period as may be required by applicable law.

Children's Privacy

The ph76 Platform is strictly intended for individuals who are 21 years of age or older. ph76 does not knowingly collect personal data from persons under the age of 21. The minimum age requirement for online gaming in the Philippines is 21 years, and ph76 enforces this requirement through its registration and identity verification processes.

If ph76 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete such data and close the associated account. Any funds deposited by an underage user will be handled in accordance with applicable regulations.

Cross-Border Data Transfers

ph76 primarily processes and stores personal data within the Philippines. However, in connection with the use of certain third-party service providers — including cloud hosting, analytics, and fraud prevention services — your personal data may be transferred to and processed in countries outside the Philippines.

Where such cross-border transfers occur, ph76 ensures that appropriate safeguards are in place to protect your personal data, in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to countries or organizations that have been recognized as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as approved by the National Privacy Commission.

By using the ph76 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

Updates to This Privacy Policy

ph76 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, ph76 will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account. We encourage you to review this Privacy Policy periodically to stay informed of how ph76 is protecting your personal data.

Your continued use of the ph76 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must cease using the Platform and may request closure of your account.

Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or ph76's data processing practices, or if you wish to exercise any of your data privacy rights, please contact our Data Protection Officer (DPO).

You may reach the ph76 Data Protection Officer at the following address (plain text — not a clickable link):

ph76 aims to acknowledge all privacy-related inquiries within 72 hours and to provide a substantive response within thirty (30) days of receipt. Complex requests may take longer, and ph76 will keep you informed of progress where applicable.

If you are not satisfied with ph76's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. For general support inquiries unrelated to data privacy, please visit our FAQ page or contact our general support team.